FAQS

FAQ's

Which teas contain caffeine?

English Breakfast + Earl grey + Green Tea Sencha + Chai 

How do I become a stockist of Fallen Leaf Tea ?

We are currently taking on board new stockists -

Please Email ashfallenleaf@gmail.com for more information

What happens if I make a mistake in my postage details?

Please Email ashfallenleaf@gmail.com

I just received my order and it’s incorrect – what should I do?

Please Email ashfallenleaf@gmail.com

How does your shipping process work?

 We ship our herbal teas with Australia Post - Australia wide shipping of 3-5 days.

How do I store my tea?

Our tins will keep your tea fresh, just make sure they not in direct sunlight or heat.

Is your tea organic?

Yes, we only use 100% organic ingredients to blend our teas. 

We do not add any sweeteners and additives or preservatives.

Acceptance of Terms and Conditions

We have created this site for your use and enjoyment and by using this site you are agreeing to the terms and conditions of Fallen Leaf as set out below.

Privacy of information

At Fallen Leaf Tea we take privacy of information very seriously. This means the information you provide us when placing an order is safe with us. Your personal details and information are never disclosed to third parties other than our shipping provider.

Product information provided on this website

We love all things organic, herbal, medicinal and delicious. I am sure you do too, however the information provided on this site is not to be used as medical advice, rather informational purposes only.

Payment & Security

Your privacy and security are very important to us. We have partnered with

Paypal and Afterpay as our payment gateways on our site to ensure all personal and financial information is secure.

Your credit card information is not stored or kept at any time on our site.